Artillies Application Privacy Policy

This Privacy Policy ("Policy") explains how Organizers Support s.r.o. ("We", "Company") processes the personal data of users of the Artillies application ("Application"). Protecting your personal data is important to us, and we are committed to processing it securely and responsibly.

1. Data Controller

The controller of your personal data is Organizers Support s.r.o., Corporate ID: 04244885, with its registered office at Rubeška 215/1, Prague 9 - Vysočany, ZIP: 190 00, Czech Republic.

If you have any questions about the processing of your personal data, you can contact us at: privacy@artillies.com.

2. What Data Do We Collect?

2.1 Data provided by the user:

• Registration data: Name, surname, email address, password (encrypted).
• Billing data: Address, Corporate ID/Tax ID, payment information (processed via third-party providers, e.g., Stripe, PayPal).
• Artist/Venue profiles: Photos, descriptions, and information about artworks.

2.2 Data collected automatically:

• IP address, device type, operating system, geographic location.
• Usage history of the Application, including transactions, views, and clicks.

2.3 Data from third parties:

• Payment data processed by payment service providers (e.g., Stripe, PayPal).
• Information obtained from Generali insurance related to the insurance service.

3. Purpose of Data Processing

We process your personal data for the following purposes:

3.1 Providing the Application's services:

• Creating and managing user accounts.
• Facilitating communication between users (e.g., artists and venues).

3.2 Fulfilling legal obligations:

• Maintaining accounting records, issuing invoices, and complying with tax obligations.

3.3 Improving the Application:

• Analyzing user behavior to optimize functionality and user interface.

3.4 Marketing and communication:

• Sending updates, information about new features, or promotional offers (only with your consent).

3.5 Processing insurance:

• Managing insurance contracted by artists through collaboration with Generali insurance.

4. Legal Basis for Processing

We process your personal data based on the following:

• Contract performance: To register, operate the Application, and provide its features.
• Legal obligations: To comply with accounting, tax, and other legal requirements.
• Consent: For sending marketing communications or using specific cookies.
• Legitimate interest: To improve the Application and prevent misuse of services.

5. Sharing Data with Third Parties

We share your personal data only in necessary cases:

5.1 Service providers:

• Payment processors (e.g., Stripe, PayPal).
• Generali insurance for providing insurance services.
• IT providers for hosting, databases, and analytical tools.

5.2 Legal and regulatory authorities:

• If required by legal obligations, we share data with relevant authorities.

5.3 Other users of the Application:

• Some data (e.g., artist profiles, artwork descriptions) is public and accessible to other users.

6. Data Retention Period

6.1 We retain your personal data only for as long as necessary to fulfill the purpose of processing:

• Data related to registration and use of the Application: For the duration of the active user account.
• Billing and accounting data: For 10 years, as required by law.
• Marketing communications: Until consent is withdrawn.

6.2 After processing is completed, your data will be securely deleted or anonymized.

7. Rights of Data Subjects

In accordance with GDPR, you have the following rights:

7.1 Right of access: You can request information about what data we process about you.

7.2 Right to rectification: You can request the correction of inaccurate or incomplete data.

7.3 Right to erasure: You can request the deletion of your data if it is no longer necessary to fulfill legal or contractual obligations.

7.4 Right to restriction of processing: You can request restriction of processing in specific situations.

7.5 Right to data portability: You can request the transfer of your data to another controller.

7.6 Right to object: You can object to the processing of your data based on legitimate interests.

8. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:

• Encryption of data during transmission.
• Protection of servers using firewalls and antivirus solutions.
• Limited access to data by authorized personnel only.

9. Cookies

9.1 The Application uses cookies to enhance the user experience, personalize content, and analyze traffic. For details, please read our Cookie Policy.

10. Changes to This Policy

10.1 We may update this Policy at any time. Significant changes will be communicated to you via the Application or email.

10.2 Date of last update: December 1, 2024.

11. Contact

If you have any questions about this Policy or wish to exercise your rights, contact us:

• Email: privacy@artillies.com
• Address: Organizers Support s.r.o., Rubeška 215/1, Prague 9 - Vysočany, ZIP: 190 00, Czech Republic